At HPIFINDER, we strive to provide accurate and instant reports. Please review our refund policy below:
1. Digital Services
-
Since vehicle reports are digital and delivered instantly, refunds are generally not available once a report has been generated.
2. Exceptions
Refunds may be issued if:
-
You were charged multiple times for the same report.
-
A technical error prevented report generation.
-
You were charged but did not receive a report.
3. How to Request a Refund
-
Email us at support@hpifinder.com within 7 days of purchase.
-
Provide your order number and payment proof.
4. Processing Time
-
Approved refunds will be processed within 5–10 business days back to your original payment method.